Who Should Manage Your IT?
Who Should Manage Your IT?
A managed service provider (MSP) or an in-house IT team. Which is right for your business?
Who Should
Manage Your IT?
Who Should
Manage Your IT?
Manage Your IT?
A managed service provider (MSP) or an in-house IT team. Which is right for your business?
Single In-House IT Person
arrow_drop_down_circle
Divider Text
Benefits:
- Affordable in some cases
- Knows the company's basic day-to-day technical needs
arrow_drop_down_circle
Divider Text
Considerations:
- Overworked and often behind on tech best practices
- Limited cybersecurity and backend tools
- No formal documentation or process
- Risk of "duct tape" fixes that don't last
Small In-House IT Team
arrow_drop_down_circle
Divider Text
Benefits:
- Can handle multiple urgent issues
- Better after-hours coverage
arrow_drop_down_circle
Divider Text
Considerations:
- Generalists with limited specialized tools
- High turnover, constant hiring and
training - Weak cybersecurity layers and
planning - Little to no proactive project or
budgeting strategy
Remote MSP
arrow_drop_down_circle
Divider Text
Benefits:
- Often lower cost
- Covers more regions than a single
employee
arrow_drop_down_circle
Divider Text
Considerations:
- Very hard to get onsite help
- Limited backend toolsets
- Weak multi-layer cybersecurity
- Minimal reporting, planning, or
strategic guidance
Partner with
Equinox IT Services
Equinox IT Services
Heavy local presence with onsite support
Multi-layer cybersecurity approach
Dedicated Technical Account
Managers
Managers
Clear, detailed reporting
High-end toolsets for proactive care and data backup & recovery
Fast, friendly, expert help desk
Single In-House IT Person
arrow_drop_down_circle
Divider Text
Benefits:
- Affordable in some cases
- Knows the company's basic day-to-day technical needs
arrow_drop_down_circle
Divider Text
Considerations:
- Overworked and often behind on tech best practices
- Limited cybersecurity and backend tools
- No formal documentation or process
- Risk of "duct tape" fixes that don't last
Small In-House IT Team
arrow_drop_down_circle
Divider Text
Benefits:
- Can handle multiple urgent issues
- Better after-hours coverage
arrow_drop_down_circle
Divider Text
Considerations:
- Generalists with limited specialized tools
- High turnover, constant hiring and
training - Weak cybersecurity layers and
planning - Little to no proactive project or
budgeting strategy
Remote MSP
arrow_drop_down_circle
Divider Text
Benefits:
- Often lower cost
- Covers more regions than a single
employee
arrow_drop_down_circle
Divider Text
Considerations:
- Very hard to get onsite help
- Limited backend toolsets
- Weak multi-layer cybersecurity
- Minimal reporting, planning, or
strategic guidance
Partner with
Equinox IT Services
Equinox IT Services
Heavy local presence with onsite support
Multi-layer cybersecurity approach
Dedicated Technical Account
Managers
Managers
Clear, detailed reporting
High-end toolsets for proactive care and data backup & recovery
Fast, friendly, expert help desk
Local, Personal, Proactive Support
(that actually delivers)
We're not a one-size-fits-all help desk. We're based right here in Utah, so when you need onsite support, we’re there. Every client is matched with a dedicated Technical Account Manager (TAM) who understands your business, your systems, and your goals.
Need help in the moment? Our friendly, expert help desk answers in seconds (not hours) and solves most issues right away. Unlike national chains or part-time techs, we provide a consistent team, clear communication, and support that goes beyond quick fixes.
We’re here to keep your tech healthy and your business running smoothly.
Need help in the moment? Our friendly, expert help desk answers in seconds (not hours) and solves most issues right away. Unlike national chains or part-time techs, we provide a consistent team, clear communication, and support that goes beyond quick fixes.
We’re here to keep your tech healthy and your business running smoothly.
Local, Personal, Proactive Support
(that actually delivers)
We're not a one-size-fits-all help desk. We're based right here in Utah, so when you need onsite support, we’re there. Every client is matched with a dedicated Technical Account Manager (TAM) who understands your business, your systems, and your goals.
Need help in the moment? Our friendly, expert help desk answers in seconds (not hours) and solves most issues right away. Unlike national chains or part-time techs, we provide a consistent team, clear communication, and support that goes beyond quick fixes.
We’re here to keep your tech healthy and your business running smoothly.
Need help in the moment? Our friendly, expert help desk answers in seconds (not hours) and solves most issues right away. Unlike national chains or part-time techs, we provide a consistent team, clear communication, and support that goes beyond quick fixes.
We’re here to keep your tech healthy and your business running smoothly.
Cybersecurity That Doesn’t Cut Corners
Many IT providers say they “do security,” but most only cover the basics. At Equinox, we take a multi-layer approach to cybersecurity. We protect your people, data, and systems at every level.
That includes next-gen antivirus, patch management, firewall reviews, phishing protection, and 24/7 monitoring for unusual activity. We even run simulated attacks to help train your staff.
Why does this matter? Because cyber threats today don’t just target big companies. They hit small businesses hard. We help you meet HIPAA, PCI, and other compliance needs without the stress, so your business stays protected, productive, and in control.
That includes next-gen antivirus, patch management, firewall reviews, phishing protection, and 24/7 monitoring for unusual activity. We even run simulated attacks to help train your staff.
Why does this matter? Because cyber threats today don’t just target big companies. They hit small businesses hard. We help you meet HIPAA, PCI, and other compliance needs without the stress, so your business stays protected, productive, and in control.
Cybersecurity That Doesn’t Cut Corners
Many IT providers say they “do security,” but most only cover the basics. At Equinox, we take a multi-layer approach to cybersecurity. We protect your people, data, and systems at every level.
That includes next-gen antivirus, patch management, firewall reviews, phishing protection, and 24/7 monitoring for unusual activity. We even run simulated attacks to help train your staff.
Why does this matter? Because cyber threats today don’t just target big companies. They hit small businesses hard. We help you meet HIPAA, PCI, and other compliance needs without the stress, so your business stays protected, productive, and in control.
That includes next-gen antivirus, patch management, firewall reviews, phishing protection, and 24/7 monitoring for unusual activity. We even run simulated attacks to help train your staff.
Why does this matter? Because cyber threats today don’t just target big companies. They hit small businesses hard. We help you meet HIPAA, PCI, and other compliance needs without the stress, so your business stays protected, productive, and in control.
See Problems Before They Happen
Most IT support waits for things to break. We don’t. Equinox uses advanced monitoring tools that constantly scan your systems, flag early warning signs, and fix small issues before they cause big problems.
Our backup systems run quietly in the background, ensuring your data is always protected and recoverable, even during a crisis.
And you won’t be left in the dark. Every client receives clear, detailed reports showing what’s working, what needs attention, and where your systems can improve. No confusing tech terms either. Just useful insights that help you stay productive and protected.
Our backup systems run quietly in the background, ensuring your data is always protected and recoverable, even during a crisis.
And you won’t be left in the dark. Every client receives clear, detailed reports showing what’s working, what needs attention, and where your systems can improve. No confusing tech terms either. Just useful insights that help you stay productive and protected.
See Problems Before They Happen
Most IT support waits for things to break. We don’t. Equinox uses advanced monitoring tools that constantly scan your systems, flag early warning signs, and fix small issues before they cause big problems.
Our backup systems run quietly in the background, ensuring your data is always protected and recoverable, even during a crisis.
And you won’t be left in the dark. Every client receives clear, detailed reports showing what’s working, what needs attention, and where your systems can improve. No confusing tech terms either. Just useful insights that help you stay productive and protected.
Our backup systems run quietly in the background, ensuring your data is always protected and recoverable, even during a crisis.
And you won’t be left in the dark. Every client receives clear, detailed reports showing what’s working, what needs attention, and where your systems can improve. No confusing tech terms either. Just useful insights that help you stay productive and protected.
TRUSTED BY
"Best IT company"
Equinox is the best IT company we have ever worked with. Our customer's privacy is very important to us, and Equinox makes sure we have the most up to date and the highest security systems to make that happen.
— Jennifer B.
Escrow Officer
US Title
US Title
UTAH'S TRUSTED MANAGED SERVICE PROVIDER
"Best IT company"
"Always there to help"
"Look no further!"
Equinox is the best IT company we have ever worked with. Our customer's privacy is very important to us, and Equinox makes sure we have the most up to date and the highest security systems to make that happen.
— Jennifer B.
Escrow Officer
US Title
US Title
Great service! Very personable. They are always there to help with our IT issues within minutes. Always looking for best option that is both fair and reasonable.
— Mike B.
Assistant Director
Reagan Academy
Reagan Academy
Equinox has always been very professional and personable! Any issue they are quick to jump on and find a resolution. If you are looking for IT professionals look no further! This company is the best!
— Ashley R.
Sales Support
Workspace Elements
Workspace Elements
arrow_drop_down_circle
Divider Text
LOCATION
CONTACT
FRESH INSIGHTS FOR SMBs
How to make the most of technology for your SMB. Delivered to your inbox.
(We don't spam or share)
arrow_drop_down_circle
Divider Text
© Copyright 2023 Equinox IT Services
Happy Clients. Healthy Technology.
We founded Equinox with the vision of relieving daily stresses of technology by providing a higher level of service and support.
Since 2002, we have provided exceptional service and support to hundreds of clients. We build our services around protection and advancement for your business through proactive care, backup and disaster recovery, security, and technical support.
LOCATION
562 West 800 North, Suite 201
Orem, UT 84057
Orem, UT 84057
CONTACT
© Copyright 2025 Equinox IT Services